Following on from part 1-receiving sms in dynamics using twilio. You have created a flow webhook which receives sms messages sent to your Twilio number and creates an activity in Dynamics.
This guide will focus on finding a match between the incoming mobile phone number with a contacts in Dynamics, and then associate the activity with the contact record.
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In this guide we will create an HTTP endpoint using flow , which Monzo will call every time a new transaction occurs in our account. I will also provide a few examples as to what you can do with the data provided to us from Monzo but the possibilities are pretty much endless with Flow. Although this is aimed at Monzo account users, this same principles can be applied to any other service that allows you to create webhooks!
This guide will be following on from the sending SMS from dynamics posts using a plugin and also the flow method . We will re-use the same dynamics entity as well as Microsoft flow to receive our texts from Twilio.
For this guide we will be create an FAQ chat-bot using Azure bot services and QnA Maker for the knowledge base. The bot will then be integrated into a web page in part 2.
Following on from Part 1 where we created a plugin to send text messages. In this version we will use Microsoft Flow instead of the plugin. Although flow is easier to set up, I personally prefer the plugin method, as it gives you a lot more flexibility as well as sending instantly, if being run synchronously. Flow can sometimes take a few minutes to start.
This guide will show you how to implement an SMS activity that will allow you to send text messages from within dynamics using Twilio . This version requires a plugin to be written however i will be showing you how to make a no code version using flow in part 2.